Support for your hotline or helpdesk

The module will give your employees the possibility of calling or writing regarding an incident.

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Better control over incidents

You or your designated team can log in at the incident registered in the Inventory and support the user. Categorizing the incident helps trending on issues registered throughout the organization.

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Incident New
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Incident Started
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Incident Completed

Total overview

Users with access to MyBlueLabel can log into an incident to any of the IT-systems or services registered in the Inventory module.

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Easy help desk tool

This module works as a help to your help desk – users can either call or write regarding the specific issue.

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Categorizing issues

Categorizing the incident helps trending on issues registered throughout the organization.

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Modules in MyBlueLabel QMS Software

MyBlueLabel has a suite of modules to support the full ecosystem of processes to comply with regulations and international standards. The modules are integrated or can work as standalone modules.